Category
Track payments, understand payment status, and create promos for special offers.
Create a payment record from the payments area when you need to log money received.
Create reusable customer groups for campaign sends using include and exclude rules.
Set up a promo for a time-bound campaign without making the rules hard to understand.
Add promos, update them later, and understand when each promo should be used.
Build campaign drafts, prepare recipients, send tests, send now, and schedule customer emails safely.
Open a payment record to check its details and decide whether it needs correction.
Configure cancellation refund behavior, grant customer credit, and understand how credit applies at checkout.
Add a payment from the payments area or directly from a booking.
Reverse money carefully and confirm the booking balance still makes sense afterward.
Check the most common reasons a promo code is rejected or seems to do nothing.
Learn how email preferences, one-click unsubscribe links, and suppression rules affect campaign recipients.
See what common payment states mean and what action each one usually needs.
