Payments and promoshow-to3 min read
Add a payment record
Create a payment record from the payments area when you need to log money received.
Payments
Add a payment record
Create a payment record from the payments area when you need to log money received.
Where this lives
Add a payment record when money has been collected and the system needs an accurate internal record tied to the right booking or customer.
What to enter accurately
- Amount, payment date, method, and reference details should match what actually happened.
- Tie the payment to the correct booking whenever possible so balances stay accurate.
- Use notes only for reconciliation details that do not have their own field.
What to avoid
- Do not use payment records as a substitute for fixing the booking total.
- Do not duplicate charges that already succeeded through checkout.
- If the payment failed, fix the failure path instead of logging fake success manually.
