Products, categories, and inventorytroubleshooting3 min read
Troubleshoot unavailable inventory
Use a quick checklist when a product looks unavailable sooner than expected.
Inventory
Troubleshoot unavailable inventory
Use a quick checklist when a product looks unavailable sooner than expected.
Where this lives
When inventory looks unavailable, trace the problem through quantity, timing, overlapping bookings, category rules, and buffers before changing stock counts.
Most common causes
- The item is already allocated to another booking during the same effective time window.
- Setup and pickup buffers are extending the occupied period more than expected.
- The product may be active in the catalog but blocked by delivery or availability rules.
Best troubleshooting path
- Check the booking date and quantity first.
- Compare open and recent bookings that use the same item.
- Only adjust inventory counts after you know the data is wrong rather than the rules working as designed.
